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Title Making Yourself Indispensable
Author Mark Samuel
Publisher Penguin
Release Date 2012-04-12
Category Business & Economics
Total Pages 240
ISBN 9781101572092
Language English, Spanish, and French
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Book Summary:

An inspirational self-improvement guide from a leader in personal and organizational accountability. Every day, we are faced with decisions from the moment we wake up until the moment we go to bed. Decisions about our families, our business, our futures. We are accountable for making decision, big and small, the cast the paths of our lives. So why do we spend so much time finger-pointing and blaming others? Mark Samuel is a master of accountability. In his book, teaches us how to go from victim to accountable and how to actually do what we say we are going to do. Taking ownership of the power of personal choice, regardless of the obstacles, means not only walking the talk but knowing what talk you are going to walk. Faced with fear of blame, fear of failure and fear of success, Samuel provides inspiration and strategy for impacting the world by achieving your goals. One of Samuel's main arguments in owning accountability is recognizing your current reality. He challenges readers to embrace certain "tools" that can place us in the right frame of mind to accept responsibility and accomplish all of our set goals both individually and as team members including: ·Compassion: in taking accountability, also creating solutions that consider the welfare of all parties involved and for the entire organization in general. ·Openness: let each member of the team, regardless of rank, have a chance to speak up and share their perspective in problem-solving ·Sincerity: acknowledge the current reality with honesty yet without judgment. Call it what it is without criticizing at this stage From identifying the common roadblocks to accountability to focusing on the factor of forgiveness in taking responsibility, Samuel shows readers how to effectively stop the cycle of victimhood and blaming and shows us how to engage in the "accountability loop," a process of pragmatic self-examination, recognition and owning, and action. Using examples from the worlds of business, sports, parables and his own life story, Samuel highly-praised accountability lessons are now available for anyone to learn from.

Title 101 Ways to Make Yourself Indispensable at Work
Author Carol A. Silvis
Publisher Muska/Lipman
Release Date 2009
Category Business & Economics
Total Pages 152
ISBN 1435454324
Language English, Spanish, and French
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Book Summary:

This book is a hands-on, no nonsense guide to making the most of your job and appearing valuable to upper management. It contains tips and techniques to make you look more valuable to your employer, and will even help you advance in your company and career as well. Topics covered include building positive work habits, fostering people skills, expanding leadership abilities, making good impressions, and more.

Title The Power of Personal Accountability
Author Mark Samuel
Publisher Unknown
Release Date 2004-01-01
Category Self-Help
Total Pages 133
ISBN 0975263811
Language English, Spanish, and French
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Book Summary:

Pay attention to what really matters to you. Find out where you spend your time and energy. Understand what works and what doesn't and then use the simple strategies described in this book to change what doesn't. Built around Mark Samuel's and Sophie Chiche's Personal Accountability Model, the authors share their structured approach, case studies, and exercises in a highly motivating manner. You will learn how to make choices consistent with your desired outcomes.

Indispensable by Gautam Mukunda

Title Indispensable
Author Gautam Mukunda
Publisher Harvard Business Press
Release Date 2012
Category Business & Economics
Total Pages 301
ISBN 9781422186701
Language English, Spanish, and French
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Book Summary:

Will your next leader be insignificant—or indispensable? The importance of leadership and the impact of individual leaders has long been the subject of debate. Are they made by history, or do they make it? In Indispensable, Harvard Business School professor Gautam Mukunda offers an enticingly fresh look at how and when individual leaders really can make a difference. By identifying and analyzing the hidden patterns of their careers, and by exploring the systems that place these leaders in positions of power, Indispensable sheds new light on how we may be able to identify the best leaders and what lessons we can learn, from both the process and the result. Profiling a mix of historic and modern figures—from Thomas Jefferson and Abraham Lincoln to Winston Churchill and Judah Folkman—and telling the stories of how they came to power and how they made the most important decisions of their lives, Indispensable reveals how, when, and where a single individual in the right place at the right time can save or destroy the organization they lead, and even change the course of history. Indispensable will also help you understand this new model so you can use it in your own life—whether you’re a citizen casting a ballot, an executive choosing your next CEO, or a leader trying to make your mark.

Title The Art of Being Indispensable at Work
Author Bruce Tulgan
Publisher Harvard Business Press
Release Date 2020-07-21
Category Business & Economics
Total Pages 256
ISBN 9781633698505
Language English, Spanish, and French
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Book Summary:

What's the secret to being indispensable—a true go-to person—in today's workplace? With new technology, constant change and uncertainty, and far-flung virtual teams, getting things done at work is tougher and more complex than ever. We’re in the midst of a collaboration revolution, working with everyone, all the time, across silos and platforms. But sometimes it feels like we're stuck in a no-win cycle—dealing with an overwhelming influx of asks, with unclear lines of communication and authority. Overcommitment syndrome looms larger than ever before. But even amid the seeming chaos, there's always that indispensable go-to person who thrives on their many working relationships with people all over the organization chart. How do they do it? Go-to people consistently make themselves valuable to others, maintain a positive attitude of service, are creative and tenacious, and take personal responsibility for getting the right things done. In this game-changing yet practical book, talent guru and bestselling author Bruce Tulgan reveals the secrets of the go-to person in our new world of work. Based on an intensive study of people at all levels, in all kinds of organizations, Tulgan shows how go-to people think and behave differently, building up their influence with others—not by trying to do everything for everybody but by doing the right things at the right times for the right reasons, regardless of whether they have the formal authority. This book will teach you to: Understand the peculiar mathematics of real influence Lead from wherever you are%#8212up, down, sideways, and diagonal Know when to say "no" or "not yet," and how to say "yes" Keep getting better and better at working together And much more. The Art of Being Indispensable at Work is the new How to Win Friends and Influence People for an era in which the guardrails of traditional management have been pulled away.

Title Innovation is Everybody s Business
Author Robert B. Tucker
Publisher John Wiley & Sons
Release Date 2010-10-26
Category Business & Economics
Total Pages 208
ISBN 9780470891742
Language English, Spanish, and French
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Book Summary:

Innovation isn't something you do after you get your work done. It's how you do your work. Organizations all over the world are shedding jobs in record numbers. Yet today, they are desperately in need of people with the abilities and skills to think ahead of the curve, delight customers, motivate colleagues, slash costs, and achieve unconventional results. In this practical road map to becoming irreplaceable, global innovation guru and bestselling author Robert B. Tucker reveals why honing your I-Skills (Innovation Skills) may be the smartest career move you'll make. Based on interviews with forty-three innovation-adept managers and individual contributors, Innovation Is Everybody's Business guides you in: Mastering the seven essential I-Skills you need to become indispensable Unleashing the “mindset, skillset, and toolset of the innovator” that enable you to anticipate and rise to the challenges your organization faces in a hypercompetitive era Developing your Personal Innovation Strategy to address the critical components of becoming irreplaceable Assaulting your assumptions at the personal, organizational, and industry levels Building tools for work-life balance and creating your own job satisfaction If you're ready to stop talking about innovation and start adding value today – in your job, department or organization – you're ready to read and benefit from the powerful message of Innovation is Everybody's Business.

Title Best Kept HR Secrets 400 Most Powerful Tips for Thriving at Work Making Yourself Indispensable Attaining Outrageous Success in Human Res
Author Alan Collins
Publisher Successinhr.com
Release Date 2010-07
Category Business & Economics
Total Pages 139
ISBN 0615389007
Language English, Spanish, and French
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Book Summary:

Best Kept HR Secrets lays out the most powerful advice you'll ever get for attaining outrageous success in Human Resources. This isn't the same old tired, weak, warmed-over corporate-speak that passes for HR job advice in most organizations. This is the real deal...over 400 brutal truths, tips, best practices, inspirations, confessions, and expert insights that practically no one else will sit down and tell you about. Nothing is held back. Nothing is considered taboo. And, nothing is off-limits in this book. If you want to discover the REAL secrets for winning big in your current HR role or skyrocketing your climb up the HR ladder, just spend a few minutes flipping through these pages. You'll discover valuable insights such as: * Twelve dirty little secrets for landing your next job in HR. * 4C's for building tremendous credibility in any HR role. * 14 ways to turn even your toughest clients into your biggest fans. * What you should focus on that matters even more delivering great HR results. * 12 amazingly simple ways to double your personal productivity in HR. * 10 ways to wow your CEO. * How to avoid becoming irrelevant in HR. * The $25,000 formula for managing your time. * How to receive huge amounts of recognition for your accomplishments in HR. * Eight deadly signs that it's time for you leave your job, and find a better HR opportunity. * Twenty BIG goals that will easily put you among the top 5% of all HR professionals. * What you should do if you're a new HR leader on your very first day and in your first week. * How to read your client's mind. * How to give an awesome 30 minute speech. * How to differentiate yourself from the rest of the pack in HR. * 5 simple life lessons every HR professional should embrace. * And much, much more on managing tough HR issues, excelling in your HR role and enhancing your career!

B State by Mark Samuel

Title B State
Author Mark Samuel
Publisher Greenleaf Book Group
Release Date 2018-10-16
Category Business & Economics
Total Pages 232
ISBN 9781626345706
Language English, Spanish, and French
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Book Summary:

Transforming Business, Organizational Culture, and Self In business and life, there are often moments when one simply can't seem to find a way forward. Searching in the past for solutions to persistent problems results in frustration and confusion. Issues in corporate teamwork and individual relationships can feel overwhelming and even insurmountable. There’s a lack of control and a sense of being stuck. B State provides a clear roadmap from point A to point B to rapidly achieve measurable, breakthrough results. It’s about a true transformation that removes old mindsets and silos, while replacing inefficient behaviors with desired habits to quickly create the highest performing culture for groundbreaking business outcomes. Equipped with over 30 years of professional and academic expertise, author, speaker, and change agent Mark Samuel helps companies (and the individuals that comprise them) achieve their B State, enabling them to make the necessary changes they didn’t think were possible. His strategies for finding and enacting solutions to complex challenges use real life examples to help readers embrace accountability and envision their success in order to achieve the transformation they need. This book focuses readers on where they want to go, and it helps them get there fast. ​Written for business executives, managers, supervisors, and leaders at all levels, this is a book about how to not just do business but also live life. It brings about the dynamic forward launch readers are looking for, creating results that are both unprecedented and sustainable.

Title Speed How Leaders Accelerate Successful Execution
Author John H. Zenger
Publisher McGraw Hill Professional
Release Date 2016-12-09
Category Business & Economics
Total Pages 256
ISBN 9781259837395
Language English, Spanish, and French
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Book Summary:

Seize the competitive advantage by building speed into your leadership DNA The rapid pace at which change occurs in business today is unprecedented. Speed has become a major source of competitive advantage. Leaders who act quickly and inspire others to do the same are the ones who ultimately win the day. But achieving increased levels of speed is not always easy. Culled from the data of one million 360-degree feedback assessments, Speed provides valuable insights into the qualities that make a leader successful and productive. Jack Zenger and Joe Folkman reveal eight essential leadership behaviors shown to improve performance and ultimately drive organizational effectiveness. The authors will help you assess the pace at which you work and determine how you stack up against others in their firm’s database. You’ll discover tactics for speeding up critical elements of your day and learn how you can use the eight companion behaviors—including innovation, develop courage, initiate action, and set stretch goals— to help you increase your speed.

Linchpin by Seth Godin

Title Linchpin
Author Seth Godin
Publisher Penguin
Release Date 2010-01-26
Category Business & Economics
Total Pages 256
ISBN 9781101196311
Language English, Spanish, and French
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Book Summary:

This life-changing manifesto shows how you have the potential to make a huge difference wherever you are. Few authors have had the kind of lasting impact and global reach that Seth Godin has had. In a series of now-classic books that have been translated into 36 languages and reached millions of readers around the world, he has taught generations of readers how to make remarkable products and spread powerful ideas. In Linchpin, he turns his attention to the individual, and explains how anyone can make a significant impact within their organization. There used to be two teams in every workplace: management and labor. Now there's a third team, the linchpins. These people figure out what to do when there's no rule book. They delight and challenge their customers and peers. They love their work, pour their best selves into it, and turn each day into a kind of art. Have you ever found a shortcut that others missed? Seen a new way to resolve a conflict? Made a connection with someone others couldn't reach? Even once? Then you have what it takes to become indispensable, by overcoming the resistance that holds people back. Linchpin will show you how to join the likes of... · Keith Johnson, who scours flea markets across the country to fill Anthropologie stores with unique pieces. · Jason Zimdars, a graphic designer who got his dream job at 37signals without a résumé. · David, who works at Dean and Deluca coffee shop in New York. He sees every customer interaction as a chance to give a gift and is cherished in return. As Godin writes, "Every day I meet people who have so much to give but have been bullied enough or frightened enough to hold it back. It's time to stop complying with the system and draw your own map. You have brilliance in you, your contribution is essential, and the art you create is precious. Only you can do it, and you must."

The Hidden Leader by Scott Edinger

Title The Hidden Leader
Author Scott Edinger
Publisher AMACOM
Release Date 2015-02-04
Category Business & Economics
Total Pages 240
ISBN 9780814434000
Language English, Spanish, and French
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Book Summary:

Think you can spot the leaders in your company? Do you believe that all the linchpins in your organization can be identified based on the title on their business card? Well, think again. What about the field agent you haven’t bothered to get to know who solves previously intractable problems? What about the service rep you assumed was just another cookie-cutter ear-piece holder who thinks outside the box and creates unshakable customer loyalty? Don’t settle for the traditional feedback that tells you these are “good employees” who deserve a pat on the back and a 3 percent increase at the end of the year. No, these are hidden leaders who have become fundamental to your company’s success. And if they’re not recognized and utilized to the best of their abilities, these linchpins will soon be pulled out by another organization giving them the opportunity they deserve.The Hidden Leader wants to help managers recognize these hidden gems and learn how to utilize them for their greatest impact. Supported by real-world examples of hidden leaders in action--and QR codes readers can scan for instant access to online assessments--this invaluable resource helps managers discover these secret saviors and enable them to deliver even greater value to customers.

Title The 21 Indispensable Qualities of a Leader
Author John C. Maxwell
Publisher HarperCollins Leadership
Release Date 2007-09-16
Category Business & Economics
Total Pages 176
ISBN 9781418508234
Language English, Spanish, and French
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Book Summary:

“The 21 Indispensable Qualities of a Leader gets straight to the heart of leadership issues. Maxwell once again touches on the process of developing the art of leadership by giving the reader practical tools and insights into developing the qualities found in great leaders.” - Kenneth Blanchard, Coauthor of The One Minute Manager® “Dr. John Maxwell is the authority on leadership today. His innovative yet timeless principles on how to effectively lead others have personally impacted my life and my business. This is a must-read for any organization that wants to succeed in the new millennium.” -Peter Lowe, President of Peter Lowe International and Peter Lowe’s SUCCESS Seminars “My dear friend John Maxwell has proven his ability to lead leaders. I anticipate learning even more from his new book.” -Max Lucado, Author of Just Like Jesus

How To Make Your Money Last by Jane Bryant Quinn

Title How to Make Your Money Last
Author Jane Bryant Quinn
Publisher Simon and Schuster
Release Date 2017-01-10
Category Business & Economics
Total Pages 384
ISBN 9781476743776
Language English, Spanish, and French
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Book Summary:

"With How to Make Your Money Last, you will learn how to turn your retirement savings into a steady paycheck that will last for life. Today, people worry that they're going to run out of money in their older age. That won't happen if you use a few tricks for squeezing higher payments from your assets--from your Social Security account (find the hidden values there), pension (monthly income or lump sum?), home equity (sell and invest the proceeds or take a reverse mortgage?), savings (should you buy a lifetime annuity?), and retirement accounts (how to invest and--critically--how much to withdraw from your savings each year?). The right moves will not only raise the amount you have to spend, they'll stretch out your money over many more years. You will also learn to look at your savings and investments in a new way. If you stick with super-safe choices the money might not last. You need safe money to help pay the bills in your early retirement years. But to ensure that you'll still have spending money 10 and 20 years from now, you have to invest for growth, today. Quinn shows you how. At a time when people are living longer, yet retiring with a smaller pot of savings than they'd hoped for, this book will become the essential guide"--

Title The Inspiring Leader Unlocking the Secrets of How Extraordinary Leaders Motivate
Author John H. Zenger
Publisher McGraw Hill Professional
Release Date 2009-05-30
Category Business & Economics
Total Pages 272
ISBN 0071621393
Language English, Spanish, and French
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Book Summary:

In their bestselling work The Extraordinary Leader, performance thought leaders John Zenger and Joseph Folkman revealed the 16 key competencies that separate the top 10 percent of leaders from the rest. Since that book’s publication, they and coauthor Scott Edinger discovered, through an extensive study conducted over four years, that leaders who possessed the ability to inspire and motivate outperformed all others. The authors found that the impact of inspiring and motivating others is consistent across different kinds of organizations and within different cultures. The Inspiring Leader reveals the authors’ newest proprietary research on how top leaders inspire teams to greatness. It discusses the behaviors exhibited by the most successful leaders and includes advice on how to implement them. Drawing from statistically significant data and objective empirical evidence, the book shows how to: Establish a clear vision and direction Use the power of emotions Create stretch goals for your team Foster innovation and risk taking Encourage teamwork and collaboration Champion change, and much more Zenger, Folkman, and Edinger lay out the strategies and concepts used by the world’s greatest leaders to motivate their teams. With The Inspiring Leader as your guide, you will learn how to put those strategies to work in your own business.

Title From Graduation to Corporation
Author Andy Teach
Publisher AuthorHouse
Release Date 2012-04-04
Category Self-Help
Total Pages 248
ISBN 1452035814
Language English, Spanish, and French
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Book Summary:

ABOUT THE BOOK Reviews "I recommend this book as a 'must read' for college graduates." -- Bettie Corbin Tucker-bookreviewers.org "Human Resources would do itself a favor by presenting each new hire with a copy of this book."--Edward Halebian, Television Executive "Following the advice in this book at the start of your career will give you a 'leg up' on your competition." -- Scott Braverman, former Merrill Lynch Financial Advisor "I would highly recommend this book as a resource to students who want to succeed in their future careers." -- Stanford University Senior This isn't just another book...it's one of the best handbooks to have when you get into trouble or need ways to improve in many contexts of corporate life.--NVS, Computer Scientist Product Description The second edition (2012) of the popular career advice book, From Graduation To Corporation, is a comprehensive guide to success in the workplace and is specifically tailored to college students and recent college graduates. It is an invitation to the "Millennials" (Generation Y) to go inside the head of a corporate veteran. By examining the thought processes of a senior executive and learning from his experiences, recent college graduates can be better prepared to narrow the gap between their expectations and the expectations of their supervisors. This edition contains additional information on job search websites, social networking websites, college career centers, career fairs, dining etiquette, and the different generations in the workplace. Other key areas to career success include tips on resumes/cover letters, networking, interviewing, dealing with difficult people, dating at work, how to act in meetings, dress codes, how to stay organized, how to ask for a promotion/raise, Internet/email/telephone etiquette, and Andy's 73 "Corporate Commandments." What makes this book unique is that the author not only gives us his refreshingly honest account of his climb up the corporate ladder, but also discusses his fall from the top rungs. After working for the same two bosses in the same department of a major television and motion picture studio for over twenty years, Andy Teach found himself on the unemployment line. Find out what he did right and what he did wrong so that you can reach the top rungs of the corporate ladder . . . and stay there!

Helpdesk Habits by Mark Copeman

Title Helpdesk Habits
Author Mark Copeman
Publisher Unknown
Release Date 2019-01-08
Category
Total Pages 187
ISBN 1729416896
Language English, Spanish, and French
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Book Summary:

Mark Copeman is a serial entrepreneur and was co-founder of Customer Thermometer, the customer satisfaction tool. He has spent two decades developing customer relationships, building a helpdesk and working with 100's of customer service organisations across the world. During this time, he has discovered the single most important ingredient to delivering exceptional customer service - habit creation and embedding. Mark's formula for success will not only transform how you work, but will also make you a happier and more successful customer service professional. Through his unique framework, he shows you how to create and embed 50 new habits, transforming how you deliver customer service, whether by phone, email or chat. Learn the importance of harnessing habits Develop the right attitude towards your role Understand the importance of human customer service Learn how to communicate effectively See how tiny adjustments in phrasing can win the day Become skilled in empathy and rapport Be assured it's OK to have a personality Read and implement with your team today and turn your helpdesk into a feature, not an overhead.

Title Ten Things You Need to Know as In house Counsel
Author Sterling Miller (Lawyer)
Publisher Unknown
Release Date 2017
Category Corporate lawyers
Total Pages 86
ISBN 1634257936
Language English, Spanish, and French
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Book Summary:

Title How to Be Exceptional Drive Leadership Success By Magnifying Your Strengths
Author John H. Zenger
Publisher McGraw Hill Professional
Release Date 2012-06-07
Category Business & Economics
Total Pages 224
ISBN 9780071791496
Language English, Spanish, and French
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Book Summary:

One of The Globe & Mail's Top 10 Business books of the Year! Rethink Everything You Know About Leadership Strengths "A must-read for anyone wanting to positively stand out in an organization or for leaders wanting to raise the overall performance of the organization." -- Cindy Brinkley, Vice President, Global Human Resources, General Motors "Zenger Folkman's findings related to companion behaviors is exciting. It enhances what's been presented in prior books and makes extraordinary leadership seem like an achievable goal. I would recommend this book to anyone committed to the journey." -- Pam Mabry, Director, Human Resources, The Boeing Company "The authors take the groundbreaking concept of driving leadership effectiveness by building our strengths to a whole new level of practical implementation, providing us with a brilliantly clear road map. I have found this body of work to be absolutely invaluable . . . I cannot imagine a person in a leadership role today who would not find value from reading this book cover to cover." -- Loren M. Starr, Senior Managing Director and Chief Financial Officer, Invesco Ltd. How to Be Exceptional is a milestone in the emerging business case for evidence-based management. Building on two decades of earlier research, the authors brilliantly lay out a simple, concrete, scientifically validated model for achieving consistently superior business results through leadership. . . . Its magic is its simplicity, pragmatism, and focus." -- Eric Severson, Senior Vice President, Talent, Gap Inc. "How to Be Exceptional is the best book on professional development I have read in decades. It reinforces the emerging wisdom that the path to greatness is really about building profound strengths, rather than through relentlessly focusing on one’s weaknesses. This is a great road map for any leader seeking to optimize their growth and impact." -- Michael A. Peel, Yale University, Vice President, Human Resources and Administration

Title Employee Development on a Shoestring
Author Halelly Azulay
Publisher American Society for Training and Development
Release Date 2012-03-23
Category Business & Economics
Total Pages 240
ISBN 9781562868000
Language English, Spanish, and French
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Book Summary:

Developing motivated, competent employees is critical to the success of every organisation. Employee Development on a Shoestring provides time-bound and budget-strapped managers with the implementation tools and techniques to develop their team members cost-effectively using organic opportunities found all around their workplace. With real-life examples, case studies, and hands-on worksheets and exercises, Employee Development on a Shoestring is a tremendous asset for everyone interested in developing highly competent, engaged, and skilled workers in a variety of creative and immediately available ways outside the training classroom and ‘outside the box’.

The Four Tendencies by Gretchen Rubin

Title The Four Tendencies
Author Gretchen Rubin
Publisher Harmony
Release Date 2017-09-12
Category Psychology
Total Pages 272
ISBN 9781524760922
Language English, Spanish, and French
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Book Summary:

In this groundbreaking analysis of personality type, bestselling author of Better Than Before and The Happiness Project Gretchen Rubin reveals the one simple question that will transform what you do at home, at work, and in life. During her multibook investigation into understanding human nature, Gretchen Rubin realized that by asking the seemingly dry question "How do I respond to expectations?" we gain explosive self-knowledge. She discovered that based on their answer, people fit into Four Tendencies: Upholders, Questioners, Obligers, and Rebels. Our Tendency shapes every aspect of our behavior, so using this framework allows us to make better decisions, meet deadlines, suffer less stress, and engage more effectively. More than 600,000 people have taken her online quiz, and managers, doctors, teachers, spouses, and parents already use the framework to help people make significant, lasting change. The Four Tendencies hold practical answers if you've ever thought: • People can rely on me, but I can't rely on myself. • How can I help someone to follow good advice? • People say I ask too many questions. • How do I work with someone who refuses to do what I ask—or who keeps telling me what to do? With sharp insight, compelling research, and hilarious examples, The Four Tendencies will help you get happier, healthier, more productive, and more creative. It's far easier to succeed when you know what works for you.