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Leading The Unleadable by Alan Willett

Title Leading the Unleadable
Author Alan Willett
Publisher AMACOM
Release Date 2016-11-29
Category Business & Economics
Total Pages 240
ISBN 9780814437612
Language English, Spanish, and French
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Book Summary:

Difficult employees are by far the worst part of a manager’s job. Control freaks. Narcissists. Slackers. Cynics. Their outbursts, irrational demands, gripes, and countless other disruptions need to be dealt with, and you are the unlucky one with that job description. But every manager has to deal with these people. What separates the great managers is their ability to turn them into productive team players.Leading the Unleadable turns this seemingly difficult chore into a straight-forward process that gently, yet effectively, improves behaviors. And it begins with understanding a core truth: most people actually want to contribute results, not cause headaches. When the manager resets to that fundamental principle, the potential for change can reveal itself in even the most hopeless situations. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book explains how to:• Master the necessary mindset• Explain the problem calmly in a short feedback session• Get a commitment to change, then follow up• Coach others to replicate the process• Develop the situational awareness required to spot future trouble before it hits Are you a great manager? Of course you believe you are. So don’t just put up with your difficult employees. Anyone can do that. Turn them into the tremendous team players everyone wants them to be!

Leading The Unleadable by Alan Willett

Title Leading the Unleadable
Author Alan Willett
Publisher Agency/Distributed
Release Date 2016-11-16
Category Conflict management
Total Pages 240
ISBN 0814437605
Language English, Spanish, and French
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Book Summary:

You don't have to just learn to live with "problem people" (or fire them!). Transform the troublesome into the tremendous!

Lead With Speed by Alan Willett

Title Lead with Speed
Author Alan Willett
Publisher Red Wheel/Weiser
Release Date 2020-05-01
Category Business & Economics
Total Pages 256
ISBN 9781632657664
Language English, Spanish, and French
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Book Summary:

The speed of the business is the speed of the leader. It’s time to up your game. One of the most important questions a leader can ask themselves is: “How do I get my teams, my organization to move faster?” That is the challenge that all leaders face. This challenge grows more intense every day. Lead with Speed is the answer. This problem of speed is often disguised by other symptoms, such as “my projects cannot make an accurate prediction of when they will be done” or the stated need of “my teams need to take more risks.” The real need is not reckless risk-taking that will lead to even more problems and finishing even later. The real need is for speed. An organization can only move as quickly as its leaders. Lead with Speed shows you how to get your ideas, plans, and needs disseminated quickly from the top down. Innovation, or genius, is 1 percent inspiration and 99 percent perspiration. Alan Willett provides a comprehensive guide on how to sweat faster. You will learn how to: Develop the mind-set required for leading with speed Discern the critical differences between slow and fast projects Notice what you as a leader need to do to create those differences Create a targeting system for speed Get whole groups of people working together to create organizational speed Lead the exceptional few to be the catalyst for accelerating your organization

Managing Difficult People by Marilyn Pincus

Title Managing Difficult People
Author Marilyn Pincus
Publisher Simon and Schuster
Release Date 2004-10-08
Category Business & Economics
Total Pages 224
ISBN 9781605508542
Language English, Spanish, and French
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Book Summary:

Don't Let Negaholics Rule Your Workplace! As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff memebers. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office applecart and affects the morale of your entire staff. Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.

Bad Apples by Terrance Sember

Title Bad Apples
Author Terrance Sember
Publisher Simon and Schuster
Release Date 2009-05-18
Category Business & Economics
Total Pages 256
ISBN 9781440514272
Language English, Spanish, and French
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Book Summary:

Unlike other career books, this book offers managers a team-focused approach to neutralizing a not-so-pleasant—or productive—working atmosphere. Instead of isolating the one problem employee, relevant teams are considered as part of the solution. The result? Solutions stick and there's less likelihood of the bad apple ruining the bunch. Complete with situational advice and case studies taken straight from the trenches, this simple and straightforward guide teaches managers how to: Calm down combatants Motivate wasters Silence gossips De-arm backstabbers Convince passive-aggressives to open up Teach narcissists the importance of the team This book helps managers decide what the right course of action is—whether it means chastising negative behavior, encouraging positive outlooks, separating certain folks, creating teams for success, giving employees warnings, and/or firing the ones who are pretty much rotten through and through. This book is essential reading for any manager looking to ensure a pleasant, productive—and fruitful—work environment.

Title Powerful Phrases for Dealing with Difficult People
Author Renee Evenson
Publisher AMACOM
Release Date 2013-10-15
Category Business & Economics
Total Pages 240
ISBN 9780814432990
Language English, Spanish, and French
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Book Summary:

The key to a harmonious, highly effective work environment is not by ensuring you work among carbon-copies of yourself whose personalities never clash with one another or with you. That pipe dream could not ever happen, nor would it result in a successful team collaboration even if it could. Instead, most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. And then tomorrow we go to work with them again . . . and again . . . and again.Like it or not, the bulk of our waking hours are spent with people at work--people who can grate on our nerves. Therefore, learning to interact effectively with difficult employees, colleagues, and bosses is an absolute essential for our success. With Powerful Phrases for Dealing with Difficult People, anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread. Helpful features inside this practical and easy-to-use book include:• Thirty common personality traits, behaviors, and workplace scenarios along with the phrases that work best with each • Nonverbal communication skills to back up your words • Sample dialogues that demonstrate how phrasing improves interactions • A five-step process for moving from conflict to resolution • “Why This Works” sections that provide detailed explanationsButton-pushing situations are going to come up today at work--and tomorrow too. Don’t let them rent space inside of you and turning everything to mold. Instead, choose to deploy simple phrases to regain control and resolve conflicts. When you do, you, your colleagues, and your company will be all the better for it!

How To Manage Difficult People by Alan Fairweather

Title How to Manage Difficult People
Author Alan Fairweather
Publisher How To Books
Release Date 2011-07-01
Category Business & Economics
Total Pages 160
ISBN 9781848034389
Language English, Spanish, and French
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Book Summary:

Dealing with difficult people - from awkward customers at work to irritating neighbours at home - is a challenge many people face on a day-to-day basis. This book will show you how to: - Defuse and deal with difficult customers, both on the phone and face to face; - Manage problems with colleagues in the workplace, including a manipulative boss; - Handle difficult day-to-day interactions with any people we come into contact anywhere; - Identify and manage behaviours which can turn a person into a `problem?;Improve necessary listening and communication skills; - Increase self confidence and develop rapport building skills. This book contains some proven techniques for managing yourself as well as managing difficult people. If you gain a better understanding of yourself, build your confidence and use these techniques, then you?ll make your life a whole lot easier.

Leading The Congregation by Roger Heuser

Title Leading the Congregation
Author Roger Heuser
Publisher Abingdon Press
Release Date 2010
Category Religion
Total Pages 331
ISBN 9781426711398
Language English, Spanish, and French
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Book Summary:

Classic guidance and advice on how to lead God's people, revised and updated for a new generation of leaders. "Heuser and Shawchuck have done an outstanding revision of their classic volume. Leading the Congregation. The pursuits of excellence and spirituality are woven into a beautiful and practical guide for faithful ministry. This volume belongs on the desk of every pastor and in the curriculum of every school of theology. The authors are as courageous in naming the cost, demands, and dangers of ministry as they are faithful in making plain the abundant resources available to enable and enhance effective ministry in our time. Leading the Congregation is a book for everyone seeking a practical guide to excellence and faithfulness in ministry."--- Bishop Rueben P. Job, author of Three Simple Rules: A Wesleyan Way of Living "Leading the Congregation is an excellent resource for those looking for authenticity and wholeness in leadership. Congregations desperately need the type of leader this book defines, that is, a Christ-centered leader whose sacrificial service provides the welcoming of the soul and the weaving of community in a wounded world."--- Dr. Jesse Miranda, President of the Miranda Center and CEO of the National Hispanic Christian Leadership Conference (NHCLC) "Leading the Congregation is a captivating analysis of the life issues of a spiritual Christian leader and the congregation she or he serves. I relish the insights of the authors from spiritual formation, psychology, organization, and leadership analysis. It is a real help to the busily involved Christian leader so that one can understand the reality one is immersed in. It is an extremely welcome book."---Elder Oscar Owens Jr., Christian Education Director of West Angeles Church of God in Christ "Young leaders, you will not just love this book; you will get it! Heuser and Shawchuck thoughtfully address perhaps the most challenging aspect of leading in the church today: the `with others' part."---Chip Espinoza, coauthor of Managing the Millennials

Title Leading So People Will Follow
Author Erika Andersen
Publisher John Wiley & Sons
Release Date 2012-10-16
Category Business & Economics
Total Pages 205
ISBN 9781118379875
Language English, Spanish, and French
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Book Summary:

Exploring the 6 leadership characteristics that inspire followers to fully support their leaders, and featuring examples from forward-thinking organizations as Apple and MTV Networks, a popular Forbes blogger and renowned leadership coach provides a proven framework that creates loyalty, commitment and results.

Lead Like A Woman by Deborah Smith Pegues

Title Lead Like a Woman
Author Deborah Smith Pegues
Publisher Harvest House Publishers
Release Date 2020-08-11
Category Religion
Total Pages 224
ISBN 9780736984157
Language English, Spanish, and French
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Book Summary:

Speak up. Don’t take it so personally. Just make a decision already. Every day, whether they’re competing in the business world or serving in a nonprofit, women hear that they’re not enough. They’re too emotional to lead, and the way they act, speak, and even think is detrimental to success. But in Lead Like a Woman, former Fortune 500 executive Deborah Smith Pegues shows that your uniquely female qualities can position you for success—if you know how to use them. She’ll teach you to embrace 12 traits that can help you excel as a leader, and she’ll also help you eliminate 12 tendencies that could be hindering your progress. You will discover how to… develop confidence while sharpening your professional and relational skills let go of unproductive thoughts and habits that sabotage your success create a transformative, participative, and inclusive organization Whether at work or in your community, Lead Like a Woman will empower you to walk boldly down your path of leadership and find fulfillment in the journey.

Title How to Deal With Difficult People
Author Gill Hasson
Publisher John Wiley & Sons
Release Date 2015-01-07
Category Business & Economics
Total Pages 208
ISBN 9780857085672
Language English, Spanish, and French
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Book Summary:

DON’T LET PROBLEM PEOPLE GET TO YOU! Whether it’s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people – hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else’s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people – to make your life less stressful and a great deal easier.

The Effective Manager by Mark Horstman

Title The Effective Manager
Author Mark Horstman
Publisher John Wiley & Sons
Release Date 2016-07-05
Category Business & Economics
Total Pages 208
ISBN 9781119244608
Language English, Spanish, and French
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Book Summary:

The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today.

Title The Psychology of Human Leadership
Author Michael Paschen
Publisher Springer Science & Business Media
Release Date 2013-07-22
Category Business & Economics
Total Pages 245
ISBN 9783642370540
Language English, Spanish, and French
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Book Summary:

The book seamlessly links fundamental insights and practical approaches to address the most important leadership problems and challenges. Each of the 11 chapters takes a close look at a specific leadership aspect and explains how to develop personal leadership qualities, such as charisma, the ability to motivate others, assertiveness, and how to overcome crises and conflicts to create new structures. Ethical questions and possible negative developments in connection with leadership and power are also examined. Unlike conventional leadership manuals, this book on leadership goes beyond the standard 'recipes' and models by providing clear trains of thought as well as a psychological and philosophical basis, and by focusing on major achievements in terms of leadership, it creates a more profound understanding and holistic view of the subject of leadership, while promoting a genuine fascination for it.

Ama Business Boot Camp by Edward Reilly

Title AMA Business Boot Camp
Author Edward Reilly
Publisher AMACOM
Release Date 2012-12-05
Category Business & Economics
Total Pages 240
ISBN 9780814431658
Language English, Spanish, and French
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Book Summary:

Professionals today, whether they are new or seasoned, need a solid foundation of essential skills in order to keep pace with the speed of change. The American Management Association, the preeminent provider of business education worldwide, trains the majority of the Fortune 500 companies in competitive business skills. Now, for the first time, AMA has assembled the most critical, "must-have" skills for managers and leaders in one handy volume. AMA Business Boot Camp paves the way for readers to: * Motivate, increase morale, and enhance productivity * Manage organizational change * Improve their ability to communicate and influence others * Screen, evaluate, and select corporate strategies * Conduct effective performance reviews * Protect themselves against the pitfalls of intra-organizational politics * And much more Covering everything from management and leadership to project management and strategy, this one-of-kind reference serves as a crash course in the fundamentals required for lasting success.

Title The Runner s World Big Book of Running for Beginners
Author Jennifer Van Allen
Publisher Rodale Books
Release Date 2014-04-08
Category Sports & Recreation
Total Pages 288
ISBN 9781609615383
Language English, Spanish, and French
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Book Summary:

Every day, people are reaching their get-up-or-give-up moments and resolving to change. And they're realizing that running is the simplest, cheapest, and most effective way to lose weight, gain confidence, and relieve stress. For newcomers, the obstacles are fierce. There are fears of pain and embarrassment. There are schedules jam-packed with stressful jobs, long commutes, endless meetings, and sticky-fingered toddlers. The Runner's World Big Book of Running for Beginners provides all the information neophytes need to take their first steps, as well as inspiration for staying motivated. The book presents readers with tips for smart nutrition and injury prevention that enable beginning runners to achieve gradual progress (by gearing up for a 30-minute run, a 5-K, or even a 5-miler). Above all, it shows newbies just how fun and rewarding the sport can be, thanks to the help of several "real runner" testimonials.

Title People Can t Drive You Crazy If You Don t Give Them the Keys
Author Mike Bechtle
Publisher Baker Books
Release Date 2012-10-01
Category Self-Help
Total Pages 208
ISBN 9781441239624
Language English, Spanish, and French
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Book Summary:

Strange as it may seem, other people are not nearly as committed to our happiness as we are. In fact, sometimes they seem like they're on a mission to make us miserable! There's always that one person. The one who hijacks your emotions and makes you crazy. The one who seems to thrive on drama. If you could just "fix" that person, everything would be better. But we can't fix other people--we can only make choices about ourselves. In this cut-to-the-chase book, communication expert Mike Bechtle shows readers that they don't have to be victims of other people's craziness. With commonsense wisdom and practical advice that can be implemented immediately, Bechtle gives readers a proven strategy to handle crazy people. More than just offering a set of techniques, Bechtle offers a new perspective that will change readers' lives as they deal with those difficult people who just won't go away.

Title How to Not Suck As a Manager
Author A. P. Grow
Publisher Unknown
Release Date 2012-07-01
Category Business & Economics
Total Pages 104
ISBN 0974473723
Language English, Spanish, and French
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Book Summary:

Practically everyone has a bad manager story. It's time to make sure more people have good manager stories. Do you want to be a good manager? Of course you do. In this first edition from the Workplace Sanity Group, Arron Grow presents a synthesis of information from his nationwide study which asked two questions; "What experience(s) have you had with a bad manager?" and "What would you have done if you were the manager?" Reporting the experiences of others and drawing from their collective wisdom, How to Not Suck as a Manager gives managers and prospective managers the foundational information they need to be successful in the workplace.

Title Reality Based Leadership
Author Cy Wakeman
Publisher John Wiley & Sons
Release Date 2010-09-21
Category Business & Economics
Total Pages 192
ISBN 9780470613504
Language English, Spanish, and French
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Book Summary:

Leadership strategies grounded in reality and focused on results Recent polls show that 71% of workers think about quitting their jobs every day. That number would be shocking-if people actually were quitting. Worse, they go to work, punching time clocks and collecting pay checks, while completely checked out emotionally. In Reality-Based Leadership, expert Fast Company blogger Cy Wakeman reveals how to be the kind of leader who changes the way people think about and perceive their circumstances-one who deals with the facts, clarifies roles, gives clear and direct feedback, and insists that everyone do the same-without drama or defensiveness. Filled with dynamic examples, innovative tools, and diagnostic tests, this book shows you how to become a Reality-Based Leader, revealing how to: Uncover destructive thought patterns with yourself and others Diffuse drama and lead the person in front of you Stop managing and start leading, empowering others to focus on facts and think for themselves Equipped with a facts-based, confident approach, you will free yourself from the frustrations you face at work and transform yourself into a Reality-Based Leader, with the ability to liberate and inspire others.

The First Time Manager by Loren B. Belker

Title The First Time Manager
Author Loren B. Belker
Publisher AMACOM
Release Date 2012-01-30
Category Business & Economics
Total Pages 240
ISBN 9780814417843
Language English, Spanish, and French
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Book Summary:

What's a rookie manager to do? Faced with new responsibilities, and in need of quick, dependable guidance, novice managers can't afford to learn by trial and error. The First-Time Manager is the answer, dispensing the bottom-line wisdom they need to succeed. A true management classic, the book covers essential topics such as hiring and firing, leadership, motivation, managing time, dealing with superiors, and much more. Written in an inviting and accessible style, the revised sixth edition includes new material on increasing employee engagement, encouraging innovation and initiative, helping team members optimize their talents, improving outcomes, and distinguishing oneself as a leader. Packed with immediately usable insight on everything from building a team environment to conducting performance appraisals, The First-Time Manager remains the ultimate guide for anyone starting his or her career in management.

Title Open Honest and Direct
Author Aaron Levy
Publisher Greenleaf Book Group
Release Date 2019-08-13
Category Business & Economics
Total Pages 240
ISBN 9781632992383
Language English, Spanish, and French
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Book Summary:

Building a business requires more than just a good product and talented people; it requires you to take a hard look at how you show up as a leader. Open, Honest, and Direct helps you dive into the heart of your business and your people, identifying changes you can make to transform the way you and your managers lead. Part business book, part personal-development guide, this is a how-to full of practical ways to not only build and lead a high-performance team but also bring out the best in your people. Being a successful manager is less about staying constantly on top of your team and more about providing clarity and context for people. Levy’s method for creating open, honest, and direct leaders within an organization provides you with tactical tools you can put to use right away. This is a toolkit for designing a culture that supports employee performance and future-proofs your business. Many managers are promoted because they are great at what they do, but that doesn’t necessarily translate into their ability to manage a team and get the most out of their people. In today’s business environment where the competition for top talent is intense, it’s integral to not only keep your top talent but also be able to coach all of your people and unlock their full potential. Open, Honest, and Direct is a field guide and powerful movement for leading that will give your organization the competitive edge it needs.